About C1 WAVES Methodology

C1 WAVES Methodology

At C1, we’re delivering on our mission to provide an excellent customer experience with our WAVES Methodology. This structured, proprietary methodology ensures your project adheres to a systematic approach, complete with assessment and validation milestones to guarantee a successful project delivery that accounts for all of your objectives. Each and every time you work with C1, you will receive a seamless, end-to-end IT experience.

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WAVES Methodology

WAVES Methodology Elements

At C1, we invest in our customers by engaging in deep analysis before prescription. Our market-leading, proprietary and proven WAVES Methodology takes a systematic approach to every engagement and comes complete with everything you need behind the scenes to be successful.

The average IT services provider collects information in a disorganized, ad hoc manner, so the experience is different each time. With C1’s structured workshops, our greatest technology minds have identified the information we need to collect and assess to determine the most impactful items for your organization, make the right recommendations, and share them with you in a clear and concise, business-friendly report.
man and woman collaborating in office

The Value of WAVES

With our WAVES Methodology, you can evaluate your investments holistically and prioritize accordingly – all while receiving critical insights that will allow you to make better business decisions.

  • Evaluate investments across a complete picture of the current environment
  • Identify potential gaps, risks, or concerns based on real data and best practices
  • Focus improvements based on criticality rather than an A-Z upgrade path
  • Deliver valuable insights to key business stakeholders

WAVES Drives Industry-Leading Customer Satisfaction

Before prescribing a solution, we analyze your entire network. It sounds obvious: analyze first, prescribe second, but many IT service providers fail to follow this approach because they are looking for a shortcut to success, or are selling an in-the-box solution. This method is foundational to our entire organization, and it's why C1 comes out ahead in customer satisfaction.

6,000+

enterprise and mid-market customers

300+

global industry-leading partners

5,600+

technical certifications

Dive deeper with a WAVES Workshop

With C1’s structured workshops, our greatest technology minds have identified the information we need to collect and assess to determine the most impactful items for your organization, make the right recommendations and share them with you in a clear and concise, business-friendly report.

Schedule workshop