Cindi Crane

Last week, our team of cloud experts came together for a webinar to introduce the exciting new ConvergeOne Cloud Experience (C1CX). A secure, scalable, and comprehensive collaboration solution, C1CX spans Unified Communications (UC) and Contact Centers (CC), with a host of software applications, expert integration, and professional services.

For many businesses, the perceived cost of new technology—versus continuing to use or migrating existing technology—is a roadblock to the cloud.

In addition, they are concerned about the number of people required to support the cloud, and the cost associated with hiring and retaining those resources.

Do any of these concerns sound familiar?

• “We just put in a new voice and data system five years ago!”
  
  
• “We already have a lot of CapEx—we want OpEx and a way to grow faster.”

We recently completed a 14-city roadshow speaking with customers about cloud solutions and business drivers. We wanted to hear what the cloud means to today’s businesses and ensure that our portfolio addresses their needs.

Our team captured the insights, noting commonalities around the most pressing concerns and challenges IT professionals and business executives encounter when considering a move to the cloud. Here is what we learned.