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With Avaya ENGAGE quickly approaching, we decided to check in with ConvergeOne thought leaders—who will be presenting at 27 sessions during the event—to get a sense of what we can expect. These are the primary themes that emerged.

Cisco recently recognized ConvergeOne as its Software Partner of the Year for US West at the Cisco Partner Summit 2018 in Las Vegas, Nevada. AOS, a ConvergeOne Company was also recognized as the Cisco Execution Excellence Regional Partner of the Year: Prairie States Operation. Cisco has continually awarded ConvergeOne for being a top partner to demonstrate innovation, business growth, alignment with Cisco’s strategic priorities, and commitment to Cisco and our customers.

Have you ever started an upgrade to your network only to find out that your licenses are too old? Has your IT maintenance contract ever lapsed, then when you try to add equipment back onto a contract, you learn that the manufacturer no longer supports the product? Are you left banging your head against your desk wondering why you weren’t aware of this before now, and now that it's too late?

When performing an IT upgrade, there's a variety of circumstances where you could find yourself left with an unsupported environment. That's why it's important to familiarize yourself with the correct terminology to ensure that you never lose coverage.