How We Helped Southeast Financial Credit Union Reduce Risk

Southeast Financial Credit Union (SEFCU), located in Franklin, Tennessee, was established in 1936. Its membership base includes over 36,000 members, including over 600 select employee groups like AT&T. Serving their members, 200 employees, and 13 branches, they protect assets totaling $400+ million.

Security is an essential element for SEFCU employees and members. The credit union offers its members an abundance of online services, including 24-hour website services for members to pay bills, transfer funds within their accounts, apply for consumer, mortgage, or home equity loans, and order checks or gift cards. These services require 24x7 monitoring and security for their IT team and members to have peace of mind.

Challenges

• Trouble finding a solution with a feasible price point that was scalable.
• Increased risks and ransomware attacks year-over-year within the financial sector—looking for a proactive solution.
• The internal IT team was spread thin and lacked the proper resources and support due to size.
• SEFCU did not have access to timely threat information to review its environment properly.

SEFCU lacked the proper support due to the size of its team and visibility into its network. They worked closely with ConvergeOne to find a more robust security operations platform that would best fit their needs. In addition to the rising threats and attacks on the financial sector, they were looking for a solution to help them stay proactive.

ConvergeOne introduced Adlumin’s Security Operations Platform and Adlumin’s MDR Services to SEFCU by “demonstrating the benefits of addressing risk by complementing a skilled but smaller IT staff with a dedicated cyber team at less the cost of badged employees,” says Frank Bryant, Senior National Account Manager at ConvergeOne.