EAGAN, Minn., July 01, 2015 — ConvergeOne, a leading nationwide provider in the design, implementation, and management of state-of-the-art data and communications solutions, just won multiple awards at INTERACTIONS 2015, the annual partner and user conference of Interactive Intelligence.
“ConvergeOne is extremely proud to be an Interactive Intelligence Platinum Elite Partner and excited to be recognized for our efforts over the past year — during which time we have grown to be one of Interactive Intelligence’s top three partners,” said Gerry Pearce, Vice President of Services Development for ConvergeOne. “Thanks to the pairing of Interactive Intelligence’s innovative cloud and on-premises platforms with our in-house team of experts in delivery, support, managed services, private cloud, and custom application development, we’ve been able to achieve great success in providing customers with the solutions they need to accelerate business and skillfully manage the customer experience.”
At a partner event on opening night of INTERACTIONS 2015, Interactive Intelligence called out ConvergeOne four times — more than any other partner — with honors including the Vision Award and the Exponential Growth Award. The conference also featured the launch of Interactive Intelligence’s new customer engagement cloud service, PureCloud Engage, designed to help contact centers accelerate business impact, deliver more consistent outcomes, and innovate the customer and agent experience.
ConvergeOne works closely with Interactive Intelligence and other technology leaders to integrate the latest hardware, software, and applications into end-to-end solutions for diverse markets. ConvergeOne and NACR provide sales, deployment, and support for Interactive Intelligence’s cloud and on-premises solutions for customer engagement and business communications and collaboration.
ConvergeOne offers end-to-end technology solutions including UC, customer experience management (CEM), mobility, VoIP, converged networking, contact centers, and server/storage consolidation and management, as well as consultative, managed, and professional support.
About ConvergeOne
ConvergeOne designs, builds, and delivers end-to-end, integrated solutions including communications, collaboration, contact center, data center, and server/storage consolidation and management, and consultative, managed, and professional services, as well as project financing. The company maintains strategic partnerships with more than 100 global industry leaders including Avaya, IBM, Cisco, and Microsoft.
Headquartered in Eagan, MN, ConvergeOne joined the Clearlake Capital Group, L.P., portfolio in June 2014. A leading investment firm, Clearlake provides companies with patient, long-term capital and operational expertise. The firm is differentiated by its industry-focused approach, deep relationships, and significant sector expertise across various industry categories including business services, communications, consumer product/retail, defense and public safety, energy/power, healthcare, industrials, media, and technology.